Hall of Founders : Intermittent Delay on Package Distribution
We have identified an issue where users were intermittently unable to receive their purchased packages in the Hall of Founders of the YMIR webshop.
Please refer to the details below regarding the issue, and we will promptly fix it as soon as possible.
[Issue Details]
▶ Hall of Founders – Purchased Package Distribution Issue
• We have identified an issue in the Hall of Founders per-sale, where purchased packages may be intermittently delayed or not delivered to the buyer. Our team is currently working on a fix.
• For users who have not received their items, we will ensure delivery within 24 hours.
For those affected by the issue above, please submit your issue to the WEMIX PLAY Support Center with detailed information.
• Support Center : https://wemixplay.zendesk.com/hc/requests/new
We will put in every effort to provide seamless services.
Thank you
We have identified an issue where users were intermittently unable to receive their purchased packages in the Hall of Founders of the YMIR webshop.
Please refer to the details below regarding the issue, and we will promptly fix it as soon as possible.
[Issue Details]
▶ Hall of Founders – Purchased Package Distribution Issue
• We have identified an issue in the Hall of Founders per-sale, where purchased packages may be intermittently delayed or not delivered to the buyer. Our team is currently working on a fix.
• For users who have not received their items, we will ensure delivery within 24 hours.
For those affected by the issue above, please submit your issue to the WEMIX PLAY Support Center with detailed information.
• Support Center : https://wemixplay.zendesk.com/hc/requests/new
We will put in every effort to provide seamless services.
Thank you
Comments 0