Asset Balance Display Issue in the WEMIX PLAY App
We are writing to inform you of a confirmed issue where the asset balances of some users are not being displayed correctly within the WEMIX PLAY app wallet.
Our team has immediately begun investigating the cause and is working on a recovery process. We sincerely apologize for any concern and inconvenience this may have caused.
[Details]
• Issue: Wallet balances in the WEMIX PLAY app are not appearing or are showing as zero (0).
Note: This is a simple display error. Please be assured that your valuable assets are safely stored and secured on the blockchain.
We are doing our absolute best to resolve the issue and restore normal service as quickly as possible. We will provide further updates through this notice once the issue is resolved.
Thank you.
We are writing to inform you of a confirmed issue where the asset balances of some users are not being displayed correctly within the WEMIX PLAY app wallet.
Our team has immediately begun investigating the cause and is working on a recovery process. We sincerely apologize for any concern and inconvenience this may have caused.
[Details]
• Issue: Wallet balances in the WEMIX PLAY app are not appearing or are showing as zero (0).
Note: This is a simple display error. Please be assured that your valuable assets are safely stored and secured on the blockchain.
We are doing our absolute best to resolve the issue and restore normal service as quickly as possible. We will provide further updates through this notice once the issue is resolved.
Thank you.
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