Hellsquad Rrrush! : Stone Rush Webshop Mileage Display Error and Accrual Issue Notice
We have identified two issues with the Webshop, which opened alongside the launch of Hellsquad Rrrush! : Stone Rush on September 29 (Tue). The mileage accrual rate was displayed incorrectly, and mileage was not credited for purchases made with WEMIX PAY. Both issues have now been fixed.
We sincerely apologize for any inconvenience this may have caused. Please see the details below.
[Details]
• Accrual rate display error : Displayed as 0.04 per $1 (Correct rate : 0.01 per $1)
• Mileage not credited for purchases made with WEMIX PAY
[Affected Period]
• September 29, 2026 (Tue) 12:00 ~ October 1, 2026 (Thu) 5:00 (UTC+0)
[Actions Taken]
• Corrected the displayed mileage accrual rate to 0.01 per $1
• Restored mileage accrual for purchases made with WEMIX PAY
[Uncredited Mileage]
• All mileage that was not credited during the affected period will be credited in a single batch.
• The crediting criteria and schedule will be announced in a separate notice once confirmed.
* Uncredited mileage will be distributed retroactively at the correct earning rate. (0.01 per $1)
[Support Center]
• WEMIX PLAY Customer Support : https://wemixplay.zendesk.com
Once again, we sincerely apologize for any confusion this may have caused. We will share a further update once all uncredited mileage has been distributed.
We will continue doing our best to provide a smoother service experience.
Thank you.
We have identified two issues with the Webshop, which opened alongside the launch of Hellsquad Rrrush! : Stone Rush on September 29 (Tue). The mileage accrual rate was displayed incorrectly, and mileage was not credited for purchases made with WEMIX PAY. Both issues have now been fixed.
We sincerely apologize for any inconvenience this may have caused. Please see the details below.
[Details]
• Accrual rate display error : Displayed as 0.04 per $1 (Correct rate : 0.01 per $1)
• Mileage not credited for purchases made with WEMIX PAY
[Affected Period]
• September 29, 2026 (Tue) 12:00 ~ October 1, 2026 (Thu) 5:00 (UTC+0)
[Actions Taken]
• Corrected the displayed mileage accrual rate to 0.01 per $1
• Restored mileage accrual for purchases made with WEMIX PAY
[Uncredited Mileage]
• All mileage that was not credited during the affected period will be credited in a single batch.
• The crediting criteria and schedule will be announced in a separate notice once confirmed.
* Uncredited mileage will be distributed retroactively at the correct earning rate. (0.01 per $1)
[Support Center]
• WEMIX PLAY Customer Support : https://wemixplay.zendesk.com
Once again, we sincerely apologize for any confusion this may have caused. We will share a further update once all uncredited mileage has been distributed.
We will continue doing our best to provide a smoother service experience.
Thank you.
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